Healthcare Providers
The SoCal Financial Institution's Guide to IT Support & Services
What credit unions, loan agencies, and private lenders need to know about IT, compliance, and protecting their members.
Who this guide is for: Owners and managers of credit unions, CDFIs, loan agencies, mortgage companies, and private lending operations in Los Angeles, Orange, and San Bernardino County.
Small and mid-sized financial institutions face IT challenges that general businesses don’t. Your systems are subject to federal and state examination. You operate under regulatory frameworks — the Gramm-Leach-Bliley Act, NCUA rules, FDIC guidance, state DFI oversight, and BSA/AML requirements — that carry real enforcement consequences. And your members trust you with some of the most sensitive financial information they will ever share with any institution. A breach at your institution is not just an IT incident. It is a regulatory event, a reputational crisis, and for many small institutions, an existential threat. This guide exists because the IT industry has a habit of treating community financial institutions like general small businesses. You are not a general small business.
In this free guide you'll discover:
- What regulators actually look for during examinations — and why "we have antivirus" is never an acceptable answer
- The specific compliance frameworks that apply to your institution, explained in plain language
- Why Business Email Compromise and wire fraud are among the highest-cost threats facing small financial institutions today
- The real cost of a breach or regulatory finding for a small institution
- What to insist on in any managed IT contract, and the exclusions that will catch you off guard if you don't ask
- 21 questions to ask any IT provider before giving them access to your systems, member data, and network
