For years my IT guy showed up when something broke, charged me to fix it, and disappeared until the next problem. I just thought that was how IT worked. Then it clicked, he had zero incentive to prevent anything. Problems were how he got paid. With SteadITech, issues get handled before I even know there’s one. I haven’t had a real IT emergency in over a year. I genuinely didn’t know that was possible.
Dustin was the first person who ever told me the IRS requires every tax preparer to have a Written Information Security Plan. I'd been running my firm for years with no idea it existed. We built it out with SteadITech, got everything documented, and now when a client or auditor asks about our data practices, I have a real answer. Before, I was just hoping nobody asked.